Dear Valued Customer,
The following information sets out details about the preparations UAE Exchange UK Limited (“ UAEX ”, “ we ”, “ us ” and “ our ”) is making to transfer certain parts of our business to another member of our Group, Unimoni Limited (“ Unimoni ”), an entity incorporated in England and Wales with company registration number 11237740, as part of an internal reorganization of our group of companies. We and Unimoni are affiliates and part of Finablr Group of Companies. Finablr PLC, which was recently listed in the London Stock Exchange premium segment, is the ultimate holding company for us and Unimoni. Unimoni is currently in the process of obtaining the regulatory authorizations (e-money and consumer credit license), and Unimoni will share details of this in due course.
As part of this re-organization, we are in the process of undertaking an intra-group transfer of certain contracts and services from UAEX to Unimoni (“ Transfer ”). This being an intra-group transfer, we will be using the same systems, staff and locations as the current product provider, the terms of your agreements for the services will remain the same (apart from Unimoni now being responsible for providing the services) and you will not experience any changes in the quality or nature of the services that you receive during or following the transfer.
From the date on which the Transfer is completed (the “ Effective Date ”), our below mentioned services will be performed by Unimoni:
- Payments (remittances)
- Online Money Transfer (OMT)
services (Xpressmoney online and R2I)
- Safe Deposit
- Gold Loan
- Foreign Exchange (including
wholesale banknotes)
From the Effective Date, Unimoni shall become a party to the contracts for all services to you and will be responsible for fulfilling any obligations under these contracts to ensure a smooth transfer and to avoid any disruption to you. On or after the Effective Date, if you have any queries about the services you receive, you should contact them in the first instance.
If you want opt-out of this intra-group transfer and do not consent to Unimoni providing services to you in substitution for UAEX, please write to us at
uk.ho@uk.uaeexchange.com . You can opt out at any time between receiving this notice and the date of the services transferring to Unimoni.
If you choose to opt-out of this transfer and you have an open account for gold loan, and/or safe deposit account, you will have to visit our branch and terminate/settle your account appropriately. You will not incur any additional fees for terminating the account/agreement. However, in the event you wish to settle your loans ahead of the schedule, UAEX will apply the relevant early settlement rebates and charges as applicable and according to the Consumer Credit Act 1974.
If you choose to opt-out of this transfer and you are registered for Online Money Transfer services (OMT), including Xpress Money Online and Remit2India, next time you access these sites you will have to register again in order to access the services.
Personal Data
As a customer of UAEX, your personal data will be processed by us in accordance with the applicable data protection laws including the UK Data Protection Act and the General Data Protection Regulation (GDPR). As part of the Transfer, all personal data we hold as a data controller about you will be transferred and will continue to be processed by Unimoni from the Effective Date. From the Effective Date, your personal data will be continued to be processed by Unimoni for the purpose of providing services without disruption.
If you don’t want your personal data to be transferred to Unimoni, please write to us at
data.privacy@uaeexchange.com . We respect your preference and would act upon your request accordingly.
Please note that, in accordance with our Privacy Statement, we will keep a record of your personal data strictly for these purposes: (i) to comply with our legal obligations (for e.g. Anti-Money Laundering) and (ii) to respond to any queries you may have in future.
